5 Little Known Ways To Troubleshoot The HP TouchPad

March 7, 2012 by: 0

Though HP TouchPad is not very popular as compared to the iPad but many apps are available in the market for HP TouchPad. HP has not sold many of its devices but the users still like its pleasing WebOS along with the functionality of the device. HP TouchPad supports a dual-core 1.2GHz CPU, a RAM of 1GB and a storage of 16GB.

Like most of the hardware devices, HP TouchPad also suffers from few drawbacks. It can be a result of certain applications that need a lot of RAM or at times, your tablet might have a low power. In this article, we discuss five ways to troubleshoot the HP TouchPad.

troubleshoot hp touchpad

5 Little Known Ways To Troubleshoot The HP TouchPad

Discarding The Applications

The most common method to deal with the issues related to performance is discarding the applications. These items should be closed first if a specific web page in the browser is giving a problem or the problem pertains to a social networking app or a game. It is worth mentioning that you must close our email too.

The center button needs to be pressed to close the app. The apps will be displayed in a card view. The apps will be discarded when you swipe upwards.

WebOS 3.0.5 has introduced a unique method to close the apps. When you use the simple methods to close a software, it keeps on running at times, for example, an email app. In such a case, a slingshot effect is recommended. It pulls the app down and sends it off the desktop. This effect is especially designed to close the apps completely.

Starting the TouchPad Again

If the purpose is not served by closing the apps, the device should be restarted. There is a power button at the top-right of HP TouchPad. Hold on to it. A Shut Down button will appear that has to be tapped.

But it is not necessary that this method works every time where a shutdown is forced by holding the power button and center button together.

You can hold the power button to reboot the tablet but at times, it does not work. If you are not able to charge the HP TouchPad, you should use the center+power combination. The HP TouchPad can boot till the time the HP emblem is there on the display.

Charging The WebOS Tablet Again

We all are aware of the fact that a low battery can lead to poor performance. In such situations, the best method is to charge the tablet again. But what is the most efficient method of doing this?

The Touchstone or computer dock needs to be ignored and the TouchPad should be connected to the mains through a USB cable and an adapter. Your device will be quickly charged by a direct connection. In case you are having booting problems because of low battery, the direct connection will definitely help.

Running Diagnostic Checks

If your performance issues are not resolved by the above mentioned methods, then you should run the diagnostics. The Launcher needs to be opened. Switch to ‘Settings’. Choose ‘Device Info’. Go to the top left of the menu and select ‘Diagnostics’. Check ‘Power’ by using the ‘Interactive’ option.
Running Diagnostic Checks

Run all the four tests that are displayed. Click on ‘Start’ to move further and simply follow the mentioned steps. Usually, it involves connecting & disconnecting the USB cable. After it is done, you should check out if all the issues have been fixed.

You can also use other diagnostic checks. However, these will not be assisted with the performance issues.

Updating Apps & Installing WebOS Again

You must note that closing the apps and starting the device again does not mean that all the problems have been resolved. In case you are still facing problems related to slow and laggy performance of the HP TouchPad, then you must reinstall WebOS and update the apps.

The apps are the first one to be updated. It might happen that your HP TouchPad is giving a problem because of a certain app. To handle this, you must open Launcher > Settings > Software Manager. All the updates need to be downloaded.

system updates

Even if the problem is not resolved, the updates to the operation system should be checked through Launcher > Settings > System Updates. These updates will be downloaded to the tablet.

Your HP TouchPad may also require you to reinstall the webOS. If the above mentioned solutions are not helping you out, then you must install the webOS again. To do so, the web browser needs to be opened on your laptop or PC. After that, open http://hpwebos.com/account. When you visit the link, choose Device Options > Get webOS Doctor and install Java.

You must note that a backup of the data should be created before doing anything. You need to select Launcher > Settings > Backup > Back Up Now. Your TouchPad has to be switched to USB Update Mode. For this, the tablet has to be connected to the AC charger and plugged into the mains outlet. Go to the Launcher and open Settings > Device Info > Reset Options > Shut Down. Hold the volume up button when the tablet is being closed.

The TouchPad has to be connected to the computer when you are holding the volume button. As soon as the USB icon appears, release the button. Once your tablet is in the USB update mode, it means that you can proceed further.

Download the webOS doctor. Run it and follow the prompts. Update the HP TouchPad by doing so.

Sum Up

You must use the above mentioned steps to troubleshoot your HP TouchPad. It can take little longer to reinstall the webOS than using the slingshot effect method.

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